Adding a formalized program for injured employees can help reduce your experience modification and your bottom line costs for workers’ compensation insurance.
Employers should be supportive of injured workers and not treat them like lepers; shunned for negatively impacting their Experience Modification or standing good record.
Employers should consider implementing a compassionate or concerned side to their workers compensation claim’s management program, with post-injury response procedures and a return to work program such as:
First Day or Follow Up Phone Call made when the employee returns home, or to the facility, from the medical provider to express concern about their welfare.
Get-Well Cards show your care and interest in the employee’s welfare.
Claims Communication Diary to document employee comments, your observations, and overall progress. Documentation!
Face-to-face meetings with injured employees to ascertain ongoing issues and solutions related to the injury and discuss the ongoing return to work program, progress et cetera.
For additional claims management recommendations, contact your Granite or E-COMP Professional.